Within 30 days since you received the package, if the product is damaged or defective, please contact us via qianwenwudi@gmail.com for a replacement or refund. Our customer service team will review your request and provide you with further instructions. Rest assured! we will cover the return shipping costs.
✔️ A full refund of your purchase! Absolutely risk-free, no questions asked. ✔️ A 15% coupon will be sent to you as our sincere apology.
If a return or exchange is caused by incorrect shipping information, custom details, or the wrong size selected at checkout, the customer will be responsible for the full product cost and all shipping charges. Thank you for your understanding.
If you have any further concerns about our return and refund policy, please don't hesitate to contact us at qianwenwudi@gmail.com. We are here to assist you every step of the way and ensure your satisfaction with our services.
Receiving Time
Receiving Time = Processing Time + Shipping Time
Processing Time
7-12 business days
Shipping Time
Standard Shipping: 8-12 business days
You will receive a shipping confirmation email once your order is ready to ship.
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